Return services may be delayed as a result of COVID-19 safety measures.
The returns procedure If you wish to return a product, please contact our customer support via email.
We accept the return of items up to 45 days from the item’s arrival to the customer.
No restocking fee.
Refunds are made no matter of the payment type (Western Union,Credit Card,Paypal ).
Return and Exchange Return Policy :
Return Policy: You can ask us for a refund or an exchange if:
1. Wrong item sent to you;
2. The item has quality problem;
3. You are not feel well with the item.
If you want to return an item, then it must be return within 45 days of receipt and in the same condition it was receive.
You must contact us before return any items back. Any item return without pre-notice will be reject,and the item must be in its original condition and packaging to be accepted.We will refund fully, undamaged products in their original packaging.
We want you to feel like every item is the perfect match for your home. If it’s not the right fit, we’ll help you get it sorted and have you on your way.
There are a few items that can’t be returned:
- Items you have already assembled
- Items marked “Non-Returnable” on the sale page
- Open Box Items
Any outbound shipping charges collected on the order will not be refunded. This includes:
- Upgraded shipping charges (expedited, express, room of choice, etc.)
However, if your item is damaged or defective, these exceptions do not apply. In this case, we’ll take care of it and work with you to find the best solution.And we provide free exchange service.
Return Shipping Fee:
You need to bear the freight incurred when returning the goods.
To start a return, visit Refund Request Form.
Your payment will be refunded according to the original payment method.
For all other refund methods, please allow up to 2 weeks for us to fully process your return and issue your refund.
Already filled out the return form but changed your mind? Don’t worry! You can always cancel.You can contact us to cancel.E-mail:email@example.com
If you’d like to exchange an item for a different color, different size, or different product altogether, we are happy to help you with that! The process is similar to a return, and all the same policies listed in our Return Policy apply. There are two ways to exchange an item, depending upon your preference.
- Before the return: To receive the new item sooner, you can go ahead and place an order for the new item before you return the old item. Your payment will be refunded according to the original payment method.
- After the return: Follow the same steps as a regular return. Once you receive your refund, use your paypal to place a new order.
Return shipping costs still apply for all exchanges.
Return address : Room 502, building 23, Zhengrong Huafu, No. 985, Dongyuan Road, Gongchen street, Licheng District, Putian City, Fujian Province, China
Customer satisfaction is indispensable to us. If you’re not happy with your purchase, feel free to contact us.